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Terms and Conditions

Effective Date: April 2, 2026

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and WIFT, Inc. ("WIFT," "we," "us," or "our") governing your access to and use of the WIFT web application, mobile application, and all related services (collectively, the "Service").

By creating an account, accessing the Service, or clicking any button indicating acceptance of these Terms, you confirm that you have read, understood, and agree to be bound by them. If you do not agree, do not use the Service.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.


2. Description of Service

WIFT is a production-ready venue capacity calculation tool designed for event planners, sourcing managers, and corporate meeting teams. The Service enables users to input room specifications and production requirements to generate accurate, usable seating capacity estimates that account for real-world production constraints including staging, audiovisual equipment, lighting, camera positions, aisle requirements, and fire code compliance.

WIFT is available on web (desktop) and mobile platforms. Features, pricing tiers, and availability may change at our discretion with reasonable notice to users.


3. Eligibility and Account Registration

To use the Service, you must be at least 18 years of age and have the legal capacity to enter into a binding contract. The Service is intended for professional use by individuals and organizations in the meetings, events, and hospitality industries.

When registering for an account, you agree to provide accurate, current, and complete information, including your name and email address. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that contain inaccurate information, violate these Terms, or that we determine, in our sole discretion, are being used inappropriately.


4. Personal Data We Collect

In connection with your use of the Service, we collect the following categories of personal information:

  • Identity Data: First name, last name
  • Contact Data: Email address, phone number
  • Account Data: Login credentials, account preferences, and usage history
  • Usage Data: Feature interactions, session data, device type, browser version, and IP address
  • Communications: Any information you provide when contacting us for support or demos

We collect this data to operate the Service, fulfill your requests, communicate with you, improve the product, and comply with applicable law. We do not sell your personal data. For full details on how we handle your information, please review our Privacy Policy, which is incorporated into these Terms by reference.


5. Payment Terms and Billing

A. Payment Processing

All payment processing for the Service is handled by Stripe, Inc., a third-party payment processor. When you provide payment information — including credit card numbers, billing addresses, and related financial data — that information is submitted directly to Stripe and is governed by Stripe's Privacy Policy and terms of service.

WIFT does not collect, store, process, or have access to your full payment card numbers or sensitive financial account data. We receive only limited, non-sensitive data from Stripe (such as the last four digits of your card, card brand, and expiration date) for account management and display purposes.

B. Subscription Plans

The Service may be offered on a subscription basis with fees billed on a recurring monthly or annual cycle, as selected at checkout. Subscription fees are disclosed at the time of purchase. By subscribing, you authorize WIFT (via Stripe) to charge your payment method on a recurring basis at the then-current rate until you cancel.

C. Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period; you will retain access to the Service through that date. We do not provide prorated refunds for partial billing periods unless required by applicable law.

If you believe you have been charged in error, contact us within 30 days of the charge at the contact information in Section 16. We will review and respond to all billing disputes in good faith.

D. Price Changes

We reserve the right to change subscription pricing at any time. We will provide at least 30 days' written notice before any price change takes effect for existing subscribers. Continued use of the Service after the effective date of a price change constitutes your acceptance of the new pricing.


6. Acceptable Use

You agree to use the Service only for its intended, lawful purpose. You may not:

  • Use the Service to violate any applicable local, state, national, or international law or regulation
  • Attempt to gain unauthorized access to any part of the Service, its infrastructure, or other users' accounts
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Service
  • Scrape, crawl, or use automated means to extract data from the Service without our prior written consent
  • Use the Service to transmit unsolicited commercial communications or spam
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Upload or transmit any content that is unlawful, harmful, defamatory, or that infringes the intellectual property rights of others
  • Resell, sublicense, or commercially exploit the Service without our express written authorization

We reserve the right to investigate and take appropriate action against violations of this section, including suspension or termination of your account and referral to law enforcement where warranted.


7. Intellectual Property

The Service, including its underlying technology, capacity calculation methodology, user interface design, graphics, text, and all other content, is owned by WIFT, Inc. and is protected by United States and international copyright, trademark, patent (patent pending), and other intellectual property laws.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. This license does not include the right to sublicense, resell, or create derivative works based on the Service.

Any feedback, suggestions, or ideas you provide regarding the Service may be used by WIFT without restriction and without any obligation of confidentiality or compensation to you.


8. User-Generated Content and Data

You retain ownership of any room specifications, event data, or other content you input into the Service ("User Content"). By submitting User Content, you grant WIFT a non-exclusive, royalty-free, worldwide license to use, process, and store that content solely to provide and improve the Service.

We may use aggregated, de-identified data derived from user inputs to improve our capacity models and the accuracy of the Service. This data will not identify you or your clients.

You represent and warrant that you have all rights necessary to submit User Content to the Service and that doing so does not violate any third party's rights or any applicable law.


9. Third-Party Services and Links

The Service may integrate with or link to third-party services, including but not limited to Stripe for payment processing. These third-party services are governed by their own terms and privacy policies, and we are not responsible for their content, practices, or availability.

Your use of any third-party service is entirely at your own risk. We encourage you to review the terms and privacy policies of any third-party services you access through or in connection with WIFT.


10. Disclaimers and Limitation of Liability

A. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

WIFT's capacity calculations are based on established production patterns and standard industry parameters. They are intended as planning tools and estimates, not as guarantees of any specific outcome. Actual usable capacity may vary based on specific venue conditions, local fire and safety codes, equipment configurations, and other factors outside our control. You are solely responsible for verifying capacity and fitness of any venue before executing a contract.

B. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WIFT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR REPUTATIONAL HARM — ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO WIFT IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).


11. Indemnification

You agree to indemnify, defend, and hold harmless WIFT, Inc. and its officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third party's rights; or (d) any User Content you submit to the Service.


12. Termination

You may terminate your account at any time by contacting us or using the account deletion feature within the Service. Upon termination, your right to access the Service ceases immediately, subject to any rights you have through the end of a paid billing period.

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including for violations of these Terms. Upon termination by either party, Sections 7, 10, 11, 13, and 14 of these Terms survive.


13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law principles. You agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Washington County, Minnesota, and you consent to the personal jurisdiction of those courts.

Before initiating any formal legal proceeding, both parties agree to attempt to resolve disputes informally by contacting WIFT at the address in Section 16. We will make good faith efforts to resolve any dispute within 30 days of receiving written notice.


14. Modifications to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or by posting a prominent notice within the Service at least 14 days before the changes take effect. The updated Terms will be identified by a revised "Effective Date" at the top of this page.

Your continued use of the Service after the effective date of any modification constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service and cancel your subscription before the effective date.


15. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and WIFT regarding the Service and supersede all prior agreements, representations, and understandings.

Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

No Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Force Majeure. We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or internet outages.


16. Contact Us

For questions about these Terms, billing disputes, or legal notices, contact us at:

WIFT, Inc.
Woodbury, Minnesota
wift.ai/contact

WIFT
The production-ready capacity tool for event professionals.
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